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Upcoming Closures

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Christmas is fast approaching, For the first time ever Trinity Medical Centre will be

CLOSED - Wednesday the 25th of December and reopening again on Thursday 2nd of January 2025.

Please make sure you book in with your doctor prior to our closure to ensure you are up to date with your health needs.  

 

 

NOVEMBER IS MOVEMBER​​​

Movember fundraisers are a global community of fired up Mo Bros and Mo Sisters – aka rock stars making a difference in mental health and suicide prevention, prostate cancer and testicular cancer.

Your donation could help save a father, a brother, a son, a friend, a partner, a man’s life.

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Visit: https://au.movember.com/ for more details of how to get involved

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BILLING POLICY

 

Dear Patients,

As of the 1st of November 2023 our fees are:

All concession card holders + children 15 years and younger will be BULK BILLED (Unless seeing Dr Farzan, Dr Farzan charges an after hours fee to ALL PATIENTS).

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Non-concession card holders will be charged a gap fee - see full details below.

 

 Further Billing details:

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ALL CARE PLANS, HEALTH ASSESSMENTS AND MEDICATION REVIEWS WILL BE BULK BILLED ANY TIME OF THE WEEK.

 

The full amount of your consult will need to be paid upfront on the day and you will receive the Medicare rebate within 24 hours of paying your account.

 

The amount for consults will vary depending on the time frame you are with your GP and are generally as follows;

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Level B- Standard Consults (If your appointment is more complex fees will change)

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Mon – Fri 8am - 6pm (non concession card holders)                     

Amount to be paid Upfront - $ 62.85                                                              

Medicare Rebate - $42.85                                                                                 

Gap - $20.00

 

New patients Upfront - $82.85  

Medicare Rebate - $42.85

Gap - $40.00

                                                                                             

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Mon – Fri 6pm - 8pm   +   Sat 8am-1pm

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Amount to be paid Upfront - $72.85                                                              

Medicare Rebate - $42.85                                                                                  

Gap - $30.00   

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New patients Upfront - $92.85  

Medicare Rebate - $42.85

Gap - $50.00

 

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After 8pm Mon – Fri, Sat 1pm onwards, Sundays, Public Hol                              

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Amount to be paid Upfront - $85.80

Medicare Rebate - $55.80                                                                               

Gap - $30.00

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New patients upfront - $105.80

Medicare Rebate - $55.80

Gap - $50.00

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Procedures (Includes Lesions)               

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Amount to be paid upfront - Depends on Procedure (Ask Staff)                

Medicare rebate - Depends on Procedure (Ask Staff)                                   

Gap - $50.00     

                                                                                                   

Sutures                                             Implanon Insertion                               Implanon Removal                   

Gap - $50.00                                     Gap - $50.00                                             Gap - $50.00

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Telephone consults:  (Practice Policy)

Only available if patient has been seen by GP in the last 6 months -otherwise a face to face will be required. (Some GPs are no longer doing telephone consults - please check with reception staff if this applies to your doctor.) For longer telephone consults MYMEDICARE forms must be filled in for billings purposes. Once you have had a tele consult you will receive a text requiring permission for Medicare to bulk bill you and provided you fill in the required form all tele consults will be bulk billed if you have a current Medicare card.

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MASKS

Please wear a mask if you have any respiratory symptoms. 

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COVID NEWS:

DO NOT ATTEND HERE IF YOU HAVE TESTED POSITIVE FOR COVID IN THE LAST 7 DAYS!

 

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Please note cancellation fee:

If you are not able to attend your appointment, we require at least 2 hours notice to cancel so we can then offer the appointment to others. 

As of May 2021 Trinity Medical Centre reserves the right to charge a cancellation fee/non-attendance fee of $50 if you do not call us 2 hours prior to the appointment time.

This fee will apply to all patients 18 years and over. If your appointment is with our nurse we require 24 hours notice for cancellation. 

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DR FARZANS PATIENTS:

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Please be aware, if you make an appointment with Dr. Farzan, waiting times can be longer.

Please be aware: Dr Farzan charges an after hours fee in the evenings to ALL PATIENTS.

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Patient Feedback:

We are currently seeking patient feedback, We are constantly looking for constructive feedback and ways to improve our service. Ask reception staff for a feedback form when you come for your appointment.

RESPONSE TO RECENT FEEDBACK:

We have noticed from feedback that patients are finding it harder to get same day appointments with a GP when needed. We are currently looking for more GPs to work at our clinic to improve availability of appointments. We are advertising and petitioning to local government to allow us to hire more GPs. We will keep you updated on our progress. Thank you for your patience.

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